Parts and Service

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WSM’s Focus on Parts & Service

WSM offers our customers a full parts and service department.  WSM's parts and service team has many years of experience and dedication to assist with replacement parts and service requests for our past and current builds.

We understand that our customers have made a significant investment in our equipment and want to get the maximum productivity and operating life from that investment. The WSM Parts & Service group has the experience and in-depth knowledge of the product, the service needs, and replacement parts to help our customers accomplish that.

The WSM Parts & Service department is led by Cory Stouder. Cory and his team are 100% focused on parts & service – they have no responsibility for new equipment sales. Whether you need a service and maintenance manual for your equipment, need replacement parts, or need help troubleshooting an issue, our team is ready and eager to help.

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“We consistently hear from our customers how important a quick response for parts and service is to them,” said Mark Lyman, President of West Salem Machinery, “We want to ensure that our commitment to providing that is well understood by the industry.”

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Our Parts & Service Team is Ready to Help

“West Salem has always placed an emphasis on customer service,” said Cory Stouder, Parts & Service Manager, “and that commitment to our customers is now stronger than ever.  We have expanded our team and the tools that we have available to assist our customers with all their needs.”

Contact Our Parts & Service Department

Cory Stouder, Parts & Service Manager
[email protected]

Darren Butcher, Parts Sales
[email protected]

Bill Brandt, Parts Sales
[email protected]

(800) 722-3530  | [email protected]   

Parts & Service Contact Form